Live bookmarks now indicate which items are unread
Firefox was updated this week with a new home page and new “new tab” page, but it also contains a couple of new things that I really think people should be more aware of. I’ll spend this blog post telling you about the first one. Since…
Tips on how to deal with disgruntled users
This is something I’ve been wanting to write about for a while. In many community driven support venues, I see some bad patterns in the way users are treated. People who may be knowledgeable about Firefox end up giving bad user support, because…
How to make Firefox use DuckDuckGo
Don’t like Google’s new privacy policy? Want to change the search engine Firefox uses when you type something in the location bar? Here’s how to make Firefox use DuckDuckGo: In the Firefox location bar, type about:config and press…
Update your bookmarks!
Support.mozilla.com is now support.mozilla.org. (Note: It’s now .org not .com.) Please update your bookmarks!
Need your help in the support forum
53% of questions in the Firefox support forum are not getting replies. If you can, please make some time to answer a few questions, so we don’t end up with users coming to Mozilla for help and getting no reply. Here’s a link to posts without…
When all you want to know is if the bug is fixed
For some specific bugs, I’ve added myself to the CC list, because I’m interested in knowing when the bug is fixed (and maybe when the target has changed). Problem is: because there has been a lot of discussion in a few of those bugs,…
Firefox 4 Youtube HTML5
Okay, now that Firefox 4 is released and has been downloaded 40 million times, I want all Firefox users to do the following: Go to http://www.youtube.com/html5 Click on “Join the HTML5 Trial“ Most Youtube videos you watch will be served in…
How to change the colour of link previews in Firefox 4
In Firefox 3.6, if you want to see the destination URL of a link in a webpage, you can hover the mouse over the link, and the URL will be displayed in the status bar. In Firefox 4 Beta, the destination URL is now displayed in the Location bar. There have…
How to update Firefox 4 Beta
A new Firefox 4 Beta is out, and users looking to update may have noticed that the “Check for Updates” menu item no longer there. That’s because the Firefox updater has been moved to the About Firefox window. To check for updates in…
Firefox tip: Disable unused plugins
I used to post a lot of tips and tricks for Firefox and Thunderbird, but I haven’t posted in a long time. Here’s a new one. If you’re having speed/stability issues with Firefox, the cause of the problem is often one or more plugins.…