The screenshot option in Firefox has moved. Here’s how to find it.
If you have updated Firefox recently, you may have noticed that Take a Screenshot is missing from the page actions menu. Don’t fret. The feature is still in Firefox; it has just been moved. Here’s how to find it… You now have a button…
Clippings for Thunderbird replacement: Quicktext
I was a long time user of Clippings in Thunderbird. I used it for canned responses in the support newsgroups and more. Now that the Clippings is not being updated for Thunderbird 78, it’s time to look for a replacement. I found a great replacement,…
How to fix Firefox Sync issues by resetting your data
Firefox has a refresh feature, which resets some non-essential data to help fix and prevent issues you have using Firefox. I noticed the feature while checking this article yesterday! Your Firefox Sync data does not get reset, but there may be cases when…
How to edit Firefox for iOS bookmarks
Using Bookmarks in Firefox for iOS is relatively simple. When visiting a page, you can add it to your bookmarks list. When you pull up your list, the page title will appear as one of the list items. In some cases, the page title or URL may not be exactly…
How to add the share menu to the Firefox address bar
While working on my previous blog post, I came across another great feature you may not know about. Let’s say you use the Share menu, but opening the Page Actions menu requires too much navigation. You need quicker access! To add an item to the…
Firefox now supports the macOS share menu
Firefox 61 has a great new feature on macOS, and I don’t think it’s getting enough attention. Maybe it’s not a big deal for most other users, but it is for me! Firefox now supports the macOS share menu. This means you can send the…
Why we participate in support
Why do you participate in user support? Have you ever wondered why any of the people who answer support questions, and write documentation take the time to do it? This is a followup to a post I wrote about dealing with disgruntled users. Firefox is a…
Ctrl-Walt-Delete does an episode on Firefox
I listen to Ctrl-Walt-Delete every week, so it’s surreal to hear them do an entire episode on Firefox.
Working for Postbox
I’m happy to announce that I’ve started working for Postbox, doing user content and support. This means that I won’t have time for some of my commitments within Mozilla. Over the next while, I may be cancelling or transferring some of…
Reply to Walt Mossberg – Native apps vs web apps
I recently listened to an episode of the Ctrl-Walt-Delete podcast, in which Walt Mossberg and Nilay Patel talked about web browsers vs native mobile apps. There was something Walt said that I have to comment on, because I disagree with it, and a tweet…