Wow…here’s the story…
I use Dreamhost to host ilias.ca. I have many ilias.ca email aliases. Most relay messages to a gmail account (for spam filtering, and a searchable web archive), which then forwards them to an IMAP account hosted on ilias.ca.
On Friday, Dreamhost decided to move some email accounts to new hardware . Here’s the blog post:
A small number of accounts had mail that was unable to be moved over to new hardware before we had to power down the last of our servers and move them out of the old data center. For now we are setting up those users (without the data) on the new system so they should still be functional and we’ll be working on restoring the data once we have moved the servers (the data is not lost, just not currently available). We apologize for this. we understand how important mail is and wanted to reassure those effected that we’re aware of the matter and are working to correct it.
So on Saturday morning, I woke up to find that all of my previous messages and user-created folders for other hosted ilias.ca addresses for that matter. In fact, I couldn’t even connect to my mail server until a DNS server update. It’s Monday now, and Dreamhost still has not fixed the issue.
Let’s add some extra weirdness to the matter. Today, my IMAP account stopped receiving messages, and started sending my Gmail account bounce messages. I contacted Dreamhost about this, and it appears the configuration was changed from being fully-hosted to a forward-only address with no destination. What this means: dataloss!
I put up with the occasional downtime because of the price, but dataloss? My previous messages being missing for over two days? So after speaking with all i have to say is Buh-bye to Dreamhost.
Does anyone have suggestions for a hosting service?