Skip to content

In the end, it’s about the UI

I’ve been doing some testing of candidate content management systems for support.mozilla.com. The folks at Jive software were kind enough to create a demo site for us. Lucy Connor was also kind enough to create a tikiwiki test site for us. When I see how they match up with the list of criteria, tikiwiki seems to do a far better job of meeting that criteria; but in the end, if I were to choose which of the two I would send users to, I would decide on the Jive version. Why? The user interface is much more user-friendly. It’s a testament to just how important a good user interface is