Getting rid of the ‘new mail’ alert in the Windows system tray

Mozilla Thunderbird users may have noticed that turning off “Show an alert” for when new messages arrive, does not get rid of the alert that appears in the Windows system tray.

There’s actually a Windows feature (I don’t know if it’s on anything other than XP), that lets you to disable that alert.
On the very edge of the system tray, right-click and select “Customize Notifications” in the content menu.
Select the Thunderbird item, and using the drop-down menu, choose “Always Hide“.

Update: Another method to get to “Customize Notifications” is via the Windows Control Panel -> Taskbar and Start Menu. Select the “Taskbar” tab, and under “Notification area”, click on “Customize”.

13 Responses

  1. Hanspeter May 9, 2006 / 9:37 pm

    My ‘customize notifications’ item is greyed out. I don’t have anything fancy on my system. About the only thing I’ve changed on the taskbar is that I turned off the QuickLaunch toolbar. Everything else is the default and I’m using Luna. Maybe I need to have an alert active for the menu item to be live?

  2. Anonymous May 10, 2006 / 3:23 am

    I’d, on the contrary, appreciate a more complex notification, similar to the ones obtained by Gmail Manager – a Firefox extension. It provides you with more detailed info on the new messages in your inbox. Can’t wait for TB 2.0

  3. BB May 10, 2006 / 7:45 am

    That doesn’t disable the icon, it just hides it. I’d rather see a proper way to turn off mail notifications within Thunderbird, and not rely on OS-specific functionality.

  4. Anonymous June 16, 2006 / 3:52 pm

    fixed on trunk? should this fix be in thunderbird because the little mail icon still shows up in the notification area for me, despite having all notifications turned off in thunderbird prefs.


  5. Anonymous July 4, 2006 / 9:03 am

    Sweet. Took 10 minutes to find your blog. I had like 20 programs showing up and I wanted always show on about half so I clicked something like always show all, and it greyed out my ‘customize notifications’ option when right-clicking on the clock. Going through control panel i was finally about to figure it out. Thanks..

  6. Lashknife August 18, 2006 / 7:10 am

    Hanspeter, that greyed out menu is only active when you have “hide inactive icons” checked (startbar properties) and gives access to the dialogue where you can set which icons can be hidden, which should always be displayed, and so on…

    using that customize dialogue you can tell windows to always hide the menu, but it does not really “remove” it

  7. Jones September 19, 2006 / 7:29 am

    Hi, is there some way of getting rid of it under Win2000? I cannot find the entry in the control panel.



  8. Graham King November 21, 2006 / 6:38 am

    I’ve been looking for this for a while. Thanks a lot.

  9. Charlie Yu January 31, 2007 / 10:51 pm

    That’s very helpful. Thanks very much. Was looking for this around quite a while. Actually I wish we can get it this configed in about:config menu of thunderbird. Thanks anyway.

  10. chris December 12, 2007 / 6:17 am

    The windows icon hiding is very buggy in my experience so I turn it off (otherwise it hides icons I don’t want hidden, regardless of my settings). mail.server.default.notify.on=false doesn’t work. I’m running Thunderbird Anyone found a suitable Thunderbird setting?

  11. Flüge October 20, 2008 / 6:20 am

    Okey, thanks for the approach, but that´s as mentioned not a solution. That´s like just don´t looking at your peg leg means you haven´t one?

  12. Brasilien March 10, 2009 / 7:06 pm

    @chris, yes I always finde icons I dont serch and if I serch I cant fine.. terryble and verry boondoggle

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